Due to the COVID-19 emergency, the delivery of purchased items may be delayed.
Therefore the indicated delivery of the products is indicative.
Swiss Post
For National and International Delivery we use Swiss Post to despatch your order.
PostPac Economy
about 6-10 days for Europe and 9-25 days worldwide.
PostPac Priority
about 3-6 days for Europe and 4-9 days worldwide.
Shipments are mainly made through Swiss Post International, who might rely on other partners outside Switzerland.
Typically Swiss Post International relies on TNT and UPS for USA.
In some cases for Australia and USA we will rely on UPS and EMS.
If you have a problem with a delivery or with goods damaged in transit, send us an email to info@ngprobike.com
For more information please visit www.swisspost.ch and trace your shipment !
STORE PICKUP IN SWITZERLAND
You can pick up your order directly in our shop in Chiasso (Switzerland) for free.
On the Checkout page select “STORE PICKUP IN SWITZERLAND“.
You will be notified by e-mail when your order is ready for collection.
Bring a copy of your email address Ready for pickup or a valid photo ID.
NGPROBIKE STORE
Corso San Gottardo 104
6830 Chiasso
Switzerland
| Monday-Friday | 10AM – 12AM / 2PM – 5PM |
| Saturday | 10AM – 12AM |
| Sunday | Closed |
