Shipping

Swiss Post

For National and International Delivery we use Swiss Post to despatch your order.

PostPac Economy

about 6-10 days for Europe and 9-25 days worldwide.

PostPac Priority

about 3-6 days for Europe and 4-9 days worldwide.

Swiss Post

The shipments of De Rosa frames and bicycles are included in the price

Shipments are mainly made through Swiss Post International, who might rely on other partners outside Switzerland.
Typically Swiss Post International relies on TNT and UPS for USA.
In some cases for Australia and USA we will rely on UPS and EMS.

If you have a problem with a delivery or with goods damaged in transit, send us an email to info@ngprobike.com

For more information please visit www.swisspost.ch and trace your shipment !

STORE PICKUP IN SWITZERLAND

You can pick up your order directly in our shop in Chiasso (Switzerland) for free.
On the Checkout page select “STORE PICKUP IN SWITZERLAND“.
You will be notified by e-mail when your order is ready for collection.
Bring a copy of your email address Ready for pickup or a valid photo ID.

NGPROBIKE STORE

Corso San Gottardo 104
6830 Chiasso
Switzerland 

Monday-Friday 10AM – 12AM / 2PM – 5PM
Saturday 10AM – 12AM
Sunday Closed